GARG, Ajay K. Measuring Service Quality and its Relationship with Customer Patronage at a Car Dealership in South Africa. Indian Journal of Marketing, [S. l.], v. 48, n. 9, p. 55–65, 2018. DOI: 10.17010/ijom/2018/v48/i9/131442. Disponível em: https://www.indianjournaloffinance.co.in/index.php/ijom/article/view/131442. Acesso em: 16 dec. 2025.