AGARWAL, Vaishali; MISHRA, Sanjay. Role of Retailers in Reducing Inventory and Improving Customer Satisfaction: An Empirical Study of Consumer Durables. Indian Journal of Marketing, [S. l.], v. 38, n. 9, 2008. Disponível em: https://www.indianjournaloffinance.co.in/index.php/ijom/article/view/36858. Acesso em: 5 apr. 2026.