01
Original Article
Open Access
Digitalization Opportunities for Tourism Micro-Entrepreneurship in South Africa : An Academic Gaze
Portia Pearl Siyanda Sifolo, Philasande Sokhela
· pp. 8–25
DOI: 10.17010/ijf/2022/v16i12/172568
Framed within the technology determinism and diffusion of innovation (DOI) theory, the study aimed to evaluate digitalization opportunities that could be explored by the tourism micro-entrepreneurs (TMEs) in South Africa. A question raised in this paper is how tourism micro-entrepreneurs …
Keywords:
Tourism Micro-Entrepreneurship, Digitalization, Technological Determinism, Tourism 4.0, Diffusion of Innovation, Digital Adoption Index. JEL Classification Code
02
Original Article
Open Access
Factors Affecting Contingent Liabilities in the Public Sector
K. N. Motubatse, K. R. Chauke
· pp. 26–42
DOI: 10.17010/ijf/2022/v16i12/172569
Inappropriately accounted-for contingent liabilities could result in government departments having to make enormous payouts. The purpose of this study was to evaluate factors affecting contingent liabilities in the public sector, using the audited financial statements of four national government departments …
Keywords:
Contingent Liabilities, Litigations, Claims, Public Sector, Financial Loss, Financial Statements
03
Original Article
Open Access
Municipal Services and Financial Performance of Three Metropolitan Municipalities in South Africa
Mulatu F. Zerihun, Mariann P. Mashigo
· pp. 43–56
DOI: 10.17010/ijf/2022/v16i12/172570
The study aimed to evaluate the level of public satisfaction in the provision of municipal services. Specifically, the study examined the relationship between municipal services and financial performances in the three metropolitan municipalities in the Gauteng province of South Africa …
Keywords:
Content Analysis, Financial Performance, Financial Ratio Analysis, Municipal Services, South Africa
04
Original Article
Open Access
Exploring the Influence of Supplier Relationship Quality on South African Municipalities’ Service Delivery Performance
Stanford Kasai, Norman Chiliya
· pp. 57–76
DOI: 10.17010/ijf/2022/v16i12/172571
Most South African municipalities are yet to perform at the desired level. Service delivery protests have been a permanent feature in the South African media for years. Apprehending the factors influencing relationship quality may help municipalities enhance their performance and …
Keywords:
Management Practices, Relationship, Quality, Satisfaction, Service Delivery, Performance
